We're happy to answer every email.
If you don't get an answer from us within a couple of business days something is most likely wrong:
Either your email provider is experiencing a local technical problem or blocks our emails from getting to you.
Unfortunately this happens quite frequently: A number of email providers block valid emails in an attempt to protect their customers from spam.
If you do not receive a response from us please check with your provider and also your email client's Junk (or Spam) folder and related settings. Optionally you can contact us using a different email account or via Twitter.
If you are using a GMail account please make sure to allow all emails from railmodeller.com in your GMail account settings.
We currently offer three different apps for planning model trains on the desktop for macOS:
- RailModeller Pro
Our current app was introduced in 2015 and is available exclusively on the Mac App Store. It was reimagined and built from the ground up to take advantages of the modern features offered by macOS and to be easily extensible in the future.
The app is under constant development with new features being added all the time.
- RailModeller Express
The free edition offering features similar to our Pro edition for small layouts was introduced in late 2015 and is also available exclusively from the Mac App Store. A comparison of the Pro and Express edition can be found here.
- RailModeller (also known as RailModeller Classic)
Our legacy app developed and sold until 2014 was originally designed for Classic Mac OS (OS 9). It was later ported to Mac OS X. The app was available directly from our online shop at KAGI (now retired).
It is still available for download here, however it's no longer compatible with modern macOS versions.
Our legacy app RailModeller Classic (Version 4.1, discontinued in 2014) supports Mac OS X 10.4 - 10.11.
Updates to RailModeller Pro are made available automatically through the Mac App Store update mechanism.
For users of the app updates are available for free. Moreover, we have a long list of exciting features to be added to the app in the future. Via the update mechanism these updates with new functionality will then appear on your Mac auto-magically!
Please subscribe to our Facebook or Twitter accounts to get the latest news or visit our news section on this website for the latest updates.
We are offering RailModeller Express, a free solution for planning small model railroad and slot car layouts on the Mac App Store.
You can find details about the Express Edition on our product page.
The user guide is the built-in help on your Mac accessible for most apps in a Help menu in the menu bar.
If desired you can print a topic in the user guide by clicking the Share button in the help window, then choose the Print option.
Apple also provides more details on the help system of your Mac at this support page.
Please check our up-to-date list of supported track systems!
New libraries are constantly added to RailModeller Pro.
There are few vendors which - for a number of reasons - don't provide detailed specifications of their tracks. Without this information it is often not possible to create these particular libraries.
Having e.g. only photographs of the tracks doesn't allow us to create a library for a track system.
If you have any detailed information about a track system not yet included in the RailModeller distribution, please feel free to send them to us and we're happy to update our libraries!
We are currently working on a Library Editor Add-On for RailModeller Pro enabling users to create their own, custom track libraries. This module is not yet available to the public.
In case you're looking for a specific track library please feel free to get in touch with us and we'll see what we can do!
This message can be displayed by macOS if SketchUp and RailModeller Pro are both installed on the same Mac as they both claim the .layout extension.
There are several ways to work around this issue:
- Deleting RailModeller Pro via the Launch Pad and re-downloading it from the Mac App Store
- Deleting the LayOut app from SketchUp (LayOut is a separate app in the SketchUp bundle)
- Uninstalling the entire SketchUp bundle
- Use the .railmodeller extension for your RailModeller Pro documents
Please note that due to macOS caching some information a reboot of your Mac might be required after performing one of the steps above in order for the operating system to once again associate files with the .layout extension with RailModeller Pro.
The length of all track elements currently selected is displayed in the Element tab of the sidebar under the Info section.
The track length of all tracks in the layout - including tracks in hidden and locked layers - is shown in the Document tab under the Layout Info section.
For delivering printouts to any printing service we recommend to simply print as a PDF file.
You can also define a new paper format in macOS that fits the entire layout and select your custom page format when printing as a PDF to prevent potential page breaks and fit the entire layout on a single page in the generated PDF file.
A PDF file of the layout can be created by using the built-in functionality of macOS:
When printing the layout simply select the Save as PDF option to create a PDF file instead of printing the layout to paper.
The File > Add Baseboard function can be used to add baseboards defining a layout's dimensions that can even include measurements for individual baseboard borders.
The Baseboard Assistant provides templates for a number of commonly used layout shapes - like L-, U- or rectangle shapes - that can be modified for any particular layout with a few clicks.
Once added to a layout the baseboards are organized in a dedicated layer so they can't interfere with your planning when working on a layer with tracks. Baseboards can also be filled using any desired color - without even covering the grid.
Absolutely: RailModeller Pro has dedicated support for images via image layers.
You can add images to the layout by either simply dragging the image file on your layout opened in the app or by going to the File menu and choosing the Add Image command. For more details please refer to the included help manual.
Images can be rotated in 90 degree steps in the app itself using the Image Rotate tool.
For more advanced image editing operations we suggest preprocessing images in specialized apps:
Acorn (flyingmeat.com/acorn) and GraphicConverter (www.lemkesoft.de/en/products/graphicconverter) are two great, affordable apps that also offer free trials allowing to rotate or scale images - though we certainly recommend to support the companies by purchasing a license.
Multiple units of measurement are supported: millimetre, metre, centimetre, inch, foot, yard.
The unit of measurement to be used on your Mac can be selected in the app's preferences.
The "Bring to Front" and "Send to Back" commands don't seem to work.
The order in which elements are painted is controlled by
- The order of a layer in the Layer List:
layers at the top of the list draw above layers at the bottom.
- The order of elements within a layer:
Within a layer the "Bring to front" and "Send to Back" command can be used to control the back-to-front-ordering of elements within the layer. Elements in different layers are however drawn in layer order.
This is similar to most modern graphic applications, however it's different from how RailModeller Classic (Version up to and including 4.x) worked.
Please note that adjusting height is currently supported for track elements only.
There are several ways to adjust track heights or create grades:
To create a grade to a specific track
- Select the track in question, then
- click on the height/grade field in the sidebar to the right or
- use the "Element > Adjust Height" menu
- in the Dialog enter a target height and adjust settings accordingly.
To adjust start and end height for a range of track
- Select a range of connected track elements, then
- click on the height/grade field in the sidebar to the right or
- use the "Element > Adjust Height" menu
- in the Dialog edit the heights at the start and end track.
You can also reset the heights and grades for all selected elements using "Elements > Adjust Height > Reset...".
You might want to make sure the track height profile in the lower third of the document window is active by using the "Layout" control in the toolbar to get live previews when adjusting parameters in the grade and height dialogs.
Text elements inserted via the Shape popup in the toolbar use the current fill color for your layout. If the color is e.g. the default light grey color the new element might be hard to recognize when it is unselected after creation.
You can either pick a color that's easily visible for the new element's background before inserting text or simply select all text elements in the layout using the Select > All Text Elements function and colorize all text elements using the color field in the side bar.
You can use the Layout control in the toolbar to switch between a top view from above (2D), a combined top and side view (2.5D) and a three-dimensional view of tracks in your layout.
As we're aiming to enhance the 3D planning capabilities with full terrain modeling, 3D structures placed at arbitrary heights and more a much enhanced, three-dimensional viewing mode will follow in a future release.
Our model train track planning app does not offer control functionality (DCC) as dedicated apps can do a much better and comprehensive job. We do however include an extensive JMRI export functionality to transfer layouts to be used in the JMRI set of tools for model railroad computer control.
You can find out more about the JMRI project at jmri.org.
We are running a feature request forum at UserVoice that provides a great platform for our users to suggest new features and vote for feature requests by other users of the app.
It also helps us to prioritizing items on our road map and to make sure popular requests will be added as soon as possible. We're publishing a list of all feature requests that have been delivered in a particular release on our social media accounts as part of our release process!
In current versions of macOS the scroll bars are hidden in the default configuration until activated by e.g. scrolling with the track pad or mouse, which makes them invisible by default.
You can of course change this global setting of macOS and adjust it to suit your personal preference:
- Change General preferences on Mac (macOS Catalina - High Sierra)
- Always Show Scroll Bars in Mac OS X
RailModeller Pro (and the free RailModeller Express) both read RailModeller Classic (version 3 or later) worksheets.
Simply select the worksheet in the File > Open dialog in RailModeller Pro. The file will have an 'Imported' prefix to indicate it was converted from a RailModeller Classic document. The original worksheet file will not be modified.
The Stock Management module in RailModeller Pro features a CSV Import/Export functionality.
In order to import your stock from RailModeller Classic (Version 1-4) you can export it as a CSV file in the old app and import the CSV in RailModeller Pro.
In order to receive an old-style license key for our discontinued RailModeller Classic (v4) you can simply forward us the receipt you've received when purchasing RailModeller Pro on the Mac App Store. We'll then send you a personal license enabling all features of RailModeller Classic within one business day.
If you have purchased RailModeller Classic in the past you can send us a quick email and we'll resend your personal license!